1. In the Search box, enter Service Orders, and choose the related link.

2. Create a service order and fill in the service item lines and service lines linked to the order with the relevant information.

3. From the order, on the Navigate tab, in the Order group, choose Statistics.

4. In the Service Order Statistics window, on the General FastTab, you can see summary information about the entire order based on the total quantity in the Quantity fields on the service lines.

5. The Shipping FastTab displays information about the items, resources, and costs to be shipped. The values specified in the Qty. to Ship field are used on each of the service lines.

6. On the Details FastTab, you can view the information about the items, resource hours, and costs to be invoiced and consumed. The Qty. to Invoice and Qty. to Consume fields are used on the service lines to produce the information.

7. On the Service Line FastTab, you can see the amounts on different kinds of service lines in the service order. The amounts are shown separately for items, resources, costs, and general ledger accounts.

8. On the Customer FastTab, you can view basic accounting information for the customer on the service order.

Note
If something must be corrected, you can return to the service order and make the necessary changes.

Tasks

Concepts