You can cancel a service shipment that has been posted by mistake or contains some erroneous information.
To undo a service shipment
In the Search box, enter Posted Service Shipments, and then choose the related link.
Open the relevant posted service shipment.
On the Lines FastTab, choose Actions
, choose Shipment, and then choose Service Shipment Lines. The Posted Service Shipment Lines window opens.Select the relevant line.
On the Actions tab, in the Functions group, choose Undo Shipment.
A balancing service shipment line is inserted with negative corresponding values in the Quantity Invoiced and Quantity fields. Relevant ledger entries are also generated.
 Note |
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| You will not be able to undo a service shipment that has already been invoiced. |
 Tip |
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For more information about how to work with fields and columns, see Working with Microsoft Dynamics NAV. For more information about how to find specific pages, see Search. |