Microsoft Dynamics NAV makes it easy to post service orders at any point in your work application's workflow. You can set up your system so that a service technician can post a service order after all information has been filled in. However, it is more typical to permit a service technician to only post shipments. If it better suits your workflow, you can specify that posting occur at any point during the provision of service.
There is also a built-in Undo function, in case you want to undo a posting.
The following table describes a sequence of tasks, with links to the topics that describe them. These tasks are listed in the order in which they are generally performed.
To | See |
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Learn more about posting features for service management. | |
Update inventory and other resource use from a service order. |