Sales Return Order (window)

Creates a sales return order and manages the processes that are related to it.

You typically create a sales return order to compensate a customer who is dissatisfied with an item that you have sold them. This could be due to a quality issue or delivery of a wrong item, for example.

There are various ways in which you can compensate a customer, and you can initiate all of these from the Sales Return Order window. You can see a list of the relevant procedures by clicking the link, Related Tasks, below.

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